Joining the CAP Award (Continuous Advancement Programme) lets you know where you stand. It gives you a benchmark for success. Where you do well, you have a plaque to prove it; where you do less well, you have an action programme for improvement.
Your delivery of your Catering, Housekeeping (Cleaning), Laundry, Grounds and Front of House (Reception) services builds reputations and its achievement should be recognized. When achieved, it should be celebrated. The CAP assessment will produce an Action Plan. It will lay out a series of steps which will help in the progression towards the qualitative, financial and compliance goals. in an area where the team’s achievements are often left unrecognized, the solution is CAP. The CAP Award recognizes your team’s own efforts and crucially provides the external benchmark to motivate them onto greater achievements.